If you’re currently shopping around for swimming pool companies in Port Perry, or in any of the surrounding communities, check out Seaway Pools & Hot Tubs. We know that it’s a big deal to buy a swimming pool. We also understand that it’s a big investment and quite a big commitment. Most importantly, we know how difficult it can be to choose the right pool company. We’ve been designing, building and installing swimming pools for 37 years – we’re well established, with a good reputation, and with extensive experience. We also work with our customers from the start of a project, to the end – a customer commitment that endures for the life of the project.
At Seaway Pools & Hot Tubs, our commitment is two-fold: we sell and install quality products, and we want to ensure 100% customer satisfaction. We are members of the Pool & Hot Tub Council of Canada, and we support their code of ethics. Under their banner, we deliver the professionalism they expect from members. We sell products from the IPG Group, a well-respected supplier of quality equipment, and we also sell Kafko™ Pool Products, suppliers of vinyl lined pools. We are also members of the Kafko™ Pro Builder Network - pool professionals who are dedicated to being the best. Simply put, everyone at Seaway Pools & Hot Tubs is focused on quality.
Seaway Pools & Hot Tubs also represents AquaPro™, manufacturers of quality fiberglass pools, and recognized in the industry as the best. We have endless swimming pool options for even the most discriminating customer. We can offer any size, any style and any shape of swimming pool. And we can meet your budget parameters to the letter. We provide our customers with the manufacturer’s product warrantee, and we offer our own company commitment without fine print conditions like others. Our customer commitment encompasses everything we sell and install - new construction, renovations, repairs and maintenance – it’s just the way we do business.
We see ourselves as different from other swimming pool companies in the Port Perry area. We have installed thousands of pools for thousands of customers throughout Ontario. We offer customers a seamless approach to their swimming pool project – it takes them from planning to design to construction. And we offer installation teams who are highly skilled and competent – they are professionals who operate under the banner of construction best practices. When it comes to swimming pools (and hot tubs) we can do it all - new pool construction; replacement of pool liners; refurbishing concrete around the pool; and custom installation of lighting and fire features.
When it comes time to hire Seaway Pools & Hot Tubs, you’ll experience customer service that is consistent and reliable from end to end. We service you from the initial planning stages of the swimming pool to the day the pool is open. Design options and ideas are unlimited - and everything we do is based on your pre-requisites. We start things off with an initial concept design, and we work with you to make changes and adjustments until we’ve come up with your dream swimming pool. From sales staff, to design staff, to construction staff, our focus is meant to satisfy your needs, and that approach continues throughout the life of the project.
Over the years, we’ve worked with all sorts of customer budgets. In situations where budgets are more confining, we recommend the aboveground swimming pool – it’s a cost-effective option with all the benefits of a traditional inground pool. At Seaway Pools & Hot Tubs, our aboveground swimming pools are vinyl lined and Canadian made. They are manufactured to handle the extreme temperatures of the climate, and to weather the elements. Aboveground pools are expertly installed, and our teams are professional; they obey building codes, they observe by-laws, and they don’t take any shortcuts. Every install is performed at the very highest standard.
For customers who might prefer a do-it-yourself approach to the aboveground pool, we sell swimming pool kits that are all-inclusive, ready to install, and quite often ready for immediate delivery. The do-it-yourself option is just another way to enjoy a pool while staying on budget. The truth is, whichever swimming pool project you decide - inground, aboveground, or do-it-yourself - you’re always in good hands with Seaway Pools & Hot Tubs. Customer service and support begins on day one, and continues until we finish the project. And because we want to maintain 100% customer satisfaction, our people are always available to handle problems and concerns.
For vinyl lined, inground swimming pools, Seaway Pools & Hot Tubs is recognized as a leader. We build and install with quality - we guarantee the structural integrity of the swimming pool; we construct with a two-stage concrete bottom, polymer walls, and galvanized steel; and we custom fit the True Fit® vinyl liner. Every inground swimming pool is back-filled with gravel in order to ensure optimum drainage. And when it comes to quality control, nothing comes close – our president and company owner, Craig Walters, oversees our projects from end to end. Its just another way for us to ensure that quality goes into every pool we build.
At Seaway Pools & Hot Tubs, our unique service approach continues even after the install. We offer customers a comprehensive operational demo to get things going: we cover general operation; we explain maintenance procedures; and we explain safety protocol for the pool (or hot tub). For more regular needs, our retail stores (Markham and Newmarket) provide a wide assortment of parts, equipment and accessories. The retail staff is very knowledgeable about pool performance, pool maintenance, and water chemistry. As an added bonus, customers can bring pool water into our retail locations for testing and assessment at any time – and for FREE.
Seaway Pools & Hot Tubs wants to be your contractor. We’ll show you how a quality approach, regardless of pool size, can make a difference. Most of all, we want to assure swimming pool happiness for every one of our customers., and we want that happiness to last for years.
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