If you’re shopping for inground swimming pools in Ajax, then you’ve probably seen how many swimming pool companies are out there. But not all pool companies are created equal. Seaway Pools & Hot Tubs is well established throughout the region, and has built inground swimming pools for thousands of satisfied customers. We have won numerous industry awards for our work, and are proud of our customer commitment on every job. We do our best to understand our customer’s needs, and we do our best to accommodate those needs – and it applies to every project we do – small or large – simple or complex.
At Seaway Pools & Hot Tubs, we recognize that a swimming pool purchase is a big investment and a big commitment. We also recognize how important it is to hire a pool company that’s established, reliable and reputable. Our approach is a professional approach – we sell only top quality products; we build and install at a high standard; and we provide unequalled customer service. We have been building inground swimming pools for 37 years, and have built a solid reputation, based on quality work. It’s a business approach that influences everything we do, regardless of the size or scope.
We specialize in inground swimming pools. This might pertain to a new construction project, an in-depth renovation to an existing pool, or a basic retrofit. Indeed, many of our customers have returned, long after their original project was completed. They might want to refurbish some concrete around the pool, they might want to install a fancy water feature or lighting fixture, or they might just want to replace some old parts. Whatever the need, our goal is to accommodate our customer – and it’s always expedited with top quality parts and accessories, and with a superior level of customer service.
For Seaway Pools & Hot Tubs, every swimming pool project begins with a thorough concept design that illustrates what the finished pool will look like. We work very closely with each customer: we determine the physical needs of the job, we address personal requisites, and we pay attention to budget parameters so we can deliver maximum dollar value. Our talented design team will present ideas and options that best satisfy the project needs. Indeed, they may even include some of our extra-special features – like patterned stonework, a custom waterfall, or an innovative lighting fixture.
Bottom line, we want to build the swimming pool of your dreams, and for inground swimming pools in Ajax, we have the experience and expertise to deliver. We are long-standing members of The Pool & Hot Tub Council of Canada, subscribing to their business code of ethics, and committed to their high standard of excellence. We also sell and install quality products from the IPG Group, a well-respected name in the industry. But more importantly, we always stand behind our work. We provide the manufacturer’s product warrantee when we install, and provide a company guarantee on our workmanship.
We are also affiliated with the Kafko™ Pro Builder Network, a group of pool professionals who are committed to being the best in the industry. We build and install with confidence, and don’t rely on fine print conditions that are so common in our industry. We do our best to expedite a pool project seamlessly: we start off with creative design concepts, we continue with the construction, and we finish off with aftermarket service that is unequalled. It’s a business approach that makes the customer a priority, and commits to customer satisfaction throughout the life of the project.
Seaway Pools & Hot Tubs is committed to quality and we guarantee the structural integrity of our inground pools: we build with a two-stage concrete bottom, we use galvanized steel, and we customize the vinyl liner for a perfect fit. In addition, we back-fill with gravel to make sure that optimum drainage is achieved. As for quality control, our President (and owner), Craig Walters, oversees our projects and provides a “stamp of approval” on the finished project. It’s just another way to ensure customer satisfaction for the short term, and build long lasting relationships for the years to come.
When it comes to construction, Seaway Pools & Hot Tubs is dedicated to best construction practices every time. We don’t take any unnecessary construction shortcuts; we abide by the local by-laws; and we always build and install based on the building code. As well, we use only top-quality parts, fittings and accessories, and provide watercare products that deliver maximum performance. Once construction is complete, we still offer aftermarket service. Our staff is very knowledgeable and experienced, and can attend to practically any issue or problem that may arise.
Seaway Pools & Hot Tubs provides a high level of customer service throughout the lifetime of each project. When it’s time to open the pool, we provide an orientation so that things get off to a good start. We make sure that everyone understands the basic operation of the pool; the essentials of routine maintenance; and the importance of safety and security around the pool. We also encourage our customers to ask questions at this time – about their equipment, their accessories, and their special features. It makes for a smoother transition between the final construction phase and completion.
Long-term swimming pool maintenance is important for every pool owner. For those who plan to undertake the work themselves, we have supplies and equipment to meet that need. For others, our maintenance department can provide a suitable service package. And for day-to-day needs, our stores in Markham and Newmarket stock most everything – equipment, parts, supplies and accessories. Retail staff can help with advice and guidance on practically any swimming pool issue. And best of all, our lifetime water analysis is free of charge, at anytime, and at either store.
As a customer of Seaway Pools & Hot Tubs, you’ll be in good hands from day one. And when it comes to an inground swimming pool, you just can’t go wrong with quality products, quality construction and superior customer service.
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