If you’re shopping around for inground pools in Port Perry, you’ve probably noticed a number of swimming pool companies. Seaway Pools & Hot Tubs has been designing and building inground swimming pools for over three decades. We’ve built thousands of pools for satisfied customers throughout the region, and have won numerous industry awards for outstanding work. Whether it’s a big project or small, simple or complex, we always have our focus on customer priorities. And we make sure that our customer’s satisfaction stays in the forefront.
Seaway Pools & Hot Tubs understands the significance of a swimming pool purchase and the serious investment that’s involved. We know that an inground pool is a big commitment, and deciding on a good contracting company can be challenging. That’s why we keep it simple and straightforward: we sell and install only top-quality pool products; we build everything with a professional approach; and we make sure every customer receives excellent service. And after 35 years in the business, we’ve built a solid reputation for quality in everything we do.
When it comes to inground swimming pools, Seaway Pools & Hot Tubs does it all. We design and build brand new pools; we renovate existing pools and landscapes; and we do retrofits. In fact, many of our previous customers come back to us for additional work, long after their original project has been completed. They may need to rebuild some stonework around their pool; they may want some fancy upgrades; or, they may just need to replace some aging parts. Whatever the need, we’re available to do the work, and to maintain a high level of service.
We begin every project with a detailed concept design and plan, and our experienced design team provides a realistic vision of the finished pool and the surrounding pool environment. We work closely with each customer to identify the physical aspects of the job, the customer’s personal wants, and the project budget. In short, our aim is to provide maximum value. Our design team is skilled and talented, coming up with ideas and options that are innovative, yet viable. There may even be some surprises, like a custom waterfall or patterned stonework.
Our intention at Seaway Pools & Hot Tubs is to design and build the pool of your dreams, and when it comes to inground pools in Port Perry, our reputation is established and well known. We are members of The Pool & Hot Tub Council of Canada, subscribing to their code of ethics and committed to their high standard of excellence. We also represent the IPG Group, with quality pool products that are highly respected throughout the industry. Most importantly, we stand behind everything - with product warrantees and installation guarantees to match.
Seaway Pools & Hot Tubs is also a member of the Kafko™ Pro Builder Network, a group of swimming pool professionals committed to being the best in the industry. We stand behind the products, parts and equipment that we install, and we don’t fall back on those “fine print” conditions that are so common in the industry. Our objective is to bring a seamless approach to every pool project - one that starts with good design concepts, continues with professional construction, and ends with “after-market” service and support, even after the construction.
When it comes to vinyl-lined inground pools, Seaway Pools & Hot Tubs leads the way. We guarantee the “structural integrity” of our inground pools. We install a two-stage concrete bottom; we use galvanized steel; and we customize the vinyl liner for a perfect fit. Finally, we back-fill with gravel to ensure that optimum drainage is achieved. Even our quality control is more comprehensive than others - our President and company owner, Craig Walters, oversees our projects and gives his “stamp of approval” when the job is complete.
At the construction stage, everything we do is professional. Our people are committed to best construction practices - they don’t take risky construction shortcuts - they follow the local by-laws - and they build according to the building code. We use quality parts, fittings and shut-off valves, and top-quality water care products. Everything is designed to assure the optimum in performance. When construction has been completed, our experienced staff efficiently handles after-market service and support, accommodating practically any pool-related issue.
Regardless of project size, Seaway Pools & Hot Tubs provides service and support from the beginning of a project to the end. And when the time comes to open the swimming pool, we offer an orientation to get everything off to a great start. Our team makes sure that everyone has a thorough understanding of pool operation, routine maintenance procedures, and safety protocol around the new pool. We also take the necessary time to answer any questions or queries that our customer might have about pool features, equipment, and/or accessories.
Routine pool maintenance is an important component for the new pool owner. Many of our customers take on this responsibility personally, while others contract our maintenance team for different service packages. For more day-to-day needs, our retail outlets (one in Markham, the other in Newmarket) carry practically everything, including equipment, supplies, parts and accessories. And our retail staff is always ready to help, with advice and assistance on virtually any issue. Best of all, we provide lifetime water analysis, free of charge, at each store.
Seaway Pools & Hot Tubs is well established and highly respected. We build quality inground pools in Port Perry, and throughout the region, and we’re passionate about everything we do. Our priority is to ensure customer satisfaction on every project, and create long lasting customer relationships for many years to come. As our customer, you’ll be in capable hands from the day we start your project - with the best quality products on the market - superior workmanship on every facet of the project - and customer service and support that continues for the lifetime of the job. Above all, we keep our customers at the forefront with our commitment to 100% satisfaction.