When it’s time to shop for inground pools in Markham, there are innumerable companies to choose from. As a pool contractor, Seaway Pools & Hot Tubs is well known in the area. We have been in business for over thirty five years, and have built a respected reputation with our many satisfied customers. Over the years, we’ve built thousands of swimming pools (and pool environments), and have won a good many awards for our work. Our focus is always on the customer – on their unique requirements; on project requisites; and on their wish list.
We know that for most customers, an inground swimming pool is a massive undertaking. We also recognize that it’s a big investment and an equally big commitment. However, the actual process of hiring a good contractor can be challenging and stressful. That’s why we offer our customers a straightforward approach to the whole process – it starts with the best quality products – it continues with professional construction – and it follows with customer service that is unequalled. It’s an approach that has satisfied customers for well over 35 years.
For inground pools in Markham, and throughout the suburban area, Seaway Pools & Hot Tubs is worth your consideration. We have a solid reputation for building award-winning swimming pools, and we have a wide scope of expertise: we build new pools; we retrofit; and we renovate. In fact, many of our customers return to us, long after their pool has been installed. They may want to replace concrete around the pool - they may want new lighting or water features - or they may need to re-install some aging parts or equipment.
For Seaway Pools & Hot Tubs, an inground pool project begins with a comprehensive design. Our people are creative and innovative. They design a visual representation of the project in order to get a realistic vision of the finished job. We work with customers very closely, so we can accurately reflect project needs. And that includes all pre-requisites, all physical aspects, and any special customer wants and wishes. We also carefully consider the project budget, so we can deliver maximum value for dollars spent.
When shopping around for inground pools in Markham, Seaway Pools & Hot Tubs may be up for consideration. We are always aiming for excellence. As members of The Pool & Hot Tub Council of Canada, we strive to meet their quality standards, and follow their code of ethics. We also belong to the IPG Group, and distribute their line of quality pool products. But most important is our desire to provide customer confidence in everything we do: we offer sound product warrantees on everything we install, and a solid company guaranty on our work.
We are also partners, along with other pool professionals, in the Kafko™ Pro Builder Network, and all of us are dedicated to the highest standards. In short, Seaway Pools & Hot Tubs is fully committed to BOTH project AND customer. We believe in the products we sell, the quality of our construction, and the superior service we offer. We also don’t rely on those “fine print” limitations that are common in our business - we simply want to ensure that our customers are fully satisfied with a good job and good value.
Seaway Pools & Hot Tubs specializes in vinyl-lined inground swimming pools - and quality is always at the forefront. We guarantee the pool’s structural integrity. We build a two stage concrete bottom. We reinforce with galvanized steel. We custom-fit every vinyl pool liner. And we back-fill using gravel for optimal drainage. Nothing is overlooked in the construction phase, including our quality control. When the project is finished, Craig Walters (the company owner and president) provides his “stamp-of-approval” for a job well done.
During the construction phase of every job, the team at Seaway Pools & Hot Tubs operates under the banner of best construction practices. The team does not take needless shortcuts; they follow all by-laws; and they construct based on the building code. We install the best parts, valves, and fittings on the market, and make certain that everything is working well, and at peak performance. After construction, we continue with our “after-market” service in order to address any remaining concerns about the new pool and/or the new equipment.
At Seaway Pools & Hot Tubs, every project receives the same high level of service throughout the life of that project. When the pool is finished, we provide with an orientation session to educate everyone involved about basic operation, routine maintenance, and safety. We also take the time to address any leftover questions about the new equipment, the accessories, and the new features. Clearly, we want to bring this kind of service to every customer, from the day we arrive on the site, to the day we open the pool.
With regard to pool maintenance, Seaway Pools & Hot Tubs believes in proper pool care from day one. Some of our customers are comfortable managing their own maintenance, while others prefer to delegate this kind of work to our maintenance people. For the more routine needs, our retail stores (one in Markham, and the other in Newmarket) carry a host of parts, equipment, accessories, and supplies. Both stores have knowledgeable staff on hand, ready and willing to assist with virtually any swimming pool issue. Additionally, each store provides FREE lifetime water analysis - whenever our customers require, and for whatever reason.
For over three decades, Seaway Pools & Hot Tubs has led the way, designing and building quality pools throughout the region. We believe in quality products, quality installations, and quality service. We want our customers to feel confident that they are in capable hands from the day we show up to the day we leave. For our many satisfied customers, it’s a formula that works – a focus on customer needs; emphasis on quality products; professional workmanship; and service that is unequalled in the swimming pool business. After all, how else could we build the pool of your dreams?