Probably the most important thing about swimming pool construction is finding a company that is reliable, reputable, and trustworthy. Without that, the risks with such a major project are wide open. Seaway Pools & Hot Tubs is such a company, having built thousands of swimming pools and hot tubs, and having won countless awards over a 35-year business history. It’s a company that makes an effort to understand customer needs, and appreciates the substantial investment. For Seaway Pools & Hot Tubs, there are three key principles when it comes to indoor swimming pool construction: to sell and install top-quality products; to provide superior workmanship and construction; and to offer customers the highest level of service. In addition, the company offers sound product warrantees on everything installed, and customer service guarantees on all work performed. Simply put, it’s a commitment to stand behind parts, equipment, and installation.
The team at Seaway Pools & Hot Tubs starts every project with a concept plan that is based on the customer’s physical needs, personal desires, and project budget. Our pool designers create an initial concept design, at which time customers can provide personal input on any special needs, required options, and even fancy features. Most importantly, it’s key to ensure that the pool’s size, shape and layout is viable with the surrounding space and location within the building.
Indoor pool construction is a huge project with many moving parts. So it’s absolutely essential to be working with a contractor who is respected throughout the industry. As a company, Seaway Pools & Hot Tubs is a member of The Pool & Hot Tub Council of Canada. They subscribe to a code of ethics that must be followed, and a commitment to the highest standard of workmanship. This, quite simply, ensures the best possible outcomes for every project, regardless of the scope.
Seaway Pools & Hot Tubs is also aligned with some of the best-regarded pool companies in the world - like the IPG Group, Kafko™ Pool Products, and the Kafko™ Pro Builder Network. In this way, customers can be assured that an expert team of pool professionals is managing their pool construction project. Best of all, every effort is made to expedite a seamless construction process that is hassle-free from the initial design stages right through to construction and completion.
When it comes to quality control, Seaway Pools & Hot Tubs excels - Craig Walters (the President) oversees every project, providing a level of business integrity that is hard to match. In fact, well beyond construction, a commitment to customer service is maintained. Indeed, every customer can rest assured that construction teams respect best construction practices, conform to by-laws, and work according to the building code. There are no construction compromises or shortcuts.
With pool construction complete, the staff at Seaway Pools & Hot Tubs offers a comprehensive “pool start-up” and orientation session. This is a complete run-through that includes operation, maintenance, and safety protocol from start to finish. And for after-sales service, there are two retail outlets (Markham and Newmarket) with parts, equipment, and supplies to accommodate every possible need. Not to mention a staff that can offer valuable advice on virtually any issue.