Call Us: 905-294-8030

Service Call Request

With over 36 years of service experience, and as members of the Pool and Hot Tub Council of Canada, we have the most up to date knowledge of any pool or hot tub make or model, even if your pool / hot tub is on the older side. Should any issue arise, you can call our trusted crew for timely repairs and maintenance.

SELECT THE SERVICE YOU NEED

Swimming Pool Service

Select Type of Pool

DETAILS

PRIMARY PROBLEMS

CURRENT STATUS OF POOL

POOL INFORMATON

Notes: Includes up to an hour of service. Additional time is billed in 15 minute intervals. Parts are additional. Work is charged directly to the credit card supplied at time of booking. Customers requesting appointments: Office Manager will call back the customer to set up an appointment for service with the home owner.

Customer Details

Date
Customer Name
Customer Email
Telephone # (Home)
Telephone # (Day/Cell)
Customer Address
Job Address (If different from above)
Credit Card Information (mandatory or no call will be booked)

Your credit card will not be charged at the time of booking but only after the service is completed to your satisfaction.

Services may have to be rescheduled due to weather. Cancellation Policy: A $50.00 service charge will be charged to credit card supplied at time of booking if service call is not cancelled with office 24 hours prior to scheduled service appointment.

HOT TUB DETAILS

PRIMARY PROBLEMS

CURRENT STATUS OF HOT TUB

HOT TUB INFORMATION

Rates: minimum call of 150.00 includes up to an hour of service. Additional time billed in 15 minute intervals at 100.00 per hour. Parts are additional. Work is charged directly to the card provided at time of booking on completion of the requested service call. Customers requesting appointments: Office manager will call back the customer to set up an appointment for service with the homeowner within 48 hours.

Customer Details

Date
Customer Name
Customer Email
Telephone # (Home)
Telephone # (Day/Cell)
Customer Address
Job Address (If different from above)
Credit Card Information (mandatory or no call will be booked)

Your credit card will not be charged at the time of booking but only after the service is completed to your satisfaction.

Services may have to be rescheduled due to weather. Cancellation Policy: A $50.00 service charge will be charged to credit card supplied at time of booking if service call is not cancelled with office 24 hours prior to scheduled service appointment.

Select inground or aboveground

Inground pool

Do you have a spill over spa or waterfall with dedicated line?

Customer Details

Date
Customer Name
Customer Email
Telephone # (Home)
Telephone # (Day/Cell)
Customer Address
Job Address (If different from above)
Credit Card Information (mandatory or no call will be booked)

Your credit card will not be charged at the time of booking but only after the service is completed to your satisfaction.

Services may have to be rescheduled due to weather. Cancellation Policy: A $50.00 service charge will be charged to credit card supplied at time of booking if service call is not cancelled with office 24 hours prior to scheduled service appointment.

Select pool or hot tub

Select Service Type:

Select Service Type:

preferred start date

Customer Details

Date
Customer Name
Customer Email
Telephone # (Home)
Telephone # (Day/Cell)
Customer Address
Job Address (If different from above)
Credit Card Information (mandatory or no call will be booked)

Your credit card will not be charged at the time of booking but only after the service is completed to your satisfaction.

Services may have to be rescheduled due to weather. Cancellation Policy: A $50.00 service charge will be charged to credit card supplied at time of booking if service call is not cancelled with office 24 hours prior to scheduled service appointment.

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30+ Years of Pool & Hot Tub Services

Since 1982, Seaway Pools & Hot Tubs has served the Toronto and the GTA region, providing quality installations and maintenance. We are considered the name in hot tubs and pool equipment in Ontario because of our commitment to customer service.

Testimonials

In August 1993 the previous owners of our house contracted with Gary Walters and his team at Seaway Pools in Markham to replace their existing pool liner with a 30 mil Kafko liner and coping. He kept the bill of sale and passed it on to me along with a referral to Seaway when we bought the home 2 years later in August 1995. Gary and the Seaway store staff immediately became my trusted advisers on products, maintenance, balancing and trouble shooting, so I have to give them part of the credit for the liner’s longevity. The relationship has continued over the years with Gary’s son Craig recently taking over the store after his father retired.

Sandra Petersen from Unionville

We were impressed with Seaway Pools and Hot Tubs, even before they started digging our new pool. They assured us that the highest quality materials would be used, and that they build according to high standards and principles. We were also happy that once pool construction commenced, they kept in constant touch with us from the beginning of the project to the end. And finally, we were thrilled to hear that they stand behind their workmanship and products for the long term.

Yuri Korzun

Dealing with the people at Seaway was much less stressful than we expected. In fact, after our hot tub was fully installed, they sent a trained hot-tub service technician to help us with the start-up process – it was a hands-on demo that helped us understand everything we needed to know about our new hot tub. They even encouraged us to visit their retail store for a refresher, and a free water analysis, when we needed it. That's truly the way we like to be treated.

Anna Larionova

Our backyard is now a private paradise. The exceptional work that Seaway Pools provided is second to none. They were an absolute pleasure to work with and they delivered everything they promised on time and on budget. I would highly recommend this company to anyone looking to build a pool or renovate a backyard. Thanks again for a great job guys!

Jason Connelly

Gerry, Stouffville ON: I have used the services of Seaway Pools & Hot Tubs to connect my Natural Gas backup generator. I found the staff and contractors of Seaway Pools to be very knowledgeable, courteous and professional, efficient and timely. I have referred friends and neighbours to Seaway Pools, who have used their services and/or purchased their products, and their feedback from their experiences has been extremely positive. Seaway Pools & Hot Tubs have been in business for over 30 years. That to me says it all!

Gerry Di Donato
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