If you’re currently shopping around for inground pools in Brooklin, then you’ve already seen that there are many companies to choose from. But remember, not all companies are created equal. Seaway Pools & Hot Tubs is well established in the region, having designed and built inground pools for many years. We have satisfied thousands of customers and have won a number of industry awards for our work. For us, customer satisfaction is at the forefront. We do our best to understand the customer’s needs and to accommodate those needs - and that goes for every project, small or large, simple or complex.
At Seaway Pools & Hot Tubs, our people appreciate that a pool purchase is a big investment, a big undertaking, and an equally big commitment. That’s why it’s so important to contract a swimming pool company that is well recognized and reputable. We sell and install only top quality products - we build everything with a professional approach - and we provide service that is unmatched in the business. Having designed and built inground swimming pools in the region for some 35 years, we’ve built a sound reputation for quality work. It applies to all the work we do, whether we’re building, renovating or retrofitting.Seaway Pools & Hot Tubs specializes in inground swimming pools - it could be a totally new design and build; a renovation of an existing pool; or a retrofit for an aging pool. We actually have a good many customers returning to us after their original installation has been finished. They may need to refurbish the concrete around their pool; they may want to enhance their environment with some fancy water or lighting features; or, they may just need to replace old parts. Whatever the need may be, our people can accommodate that need, while providing a superior level of customer service and support throughout.
Whatever the project scope or size, Seaway Pools & Hot Tubs starts things off with a detailed concept design. The whole idea is to provide a realistic view of the finished pool. We work with you from end to end: we determine the physical aspects of the project; we itemize your personal pre-requisites; and we assess the project budget so we can provide maximum value for money spent. The design team will come up with innovative ideas and options to satisfy every need - even some of those very special extra features, like patterned stonework, a custom waterfall, or some unique lighting fixture.
Our primary goal is to design and build the swimming pool that you’ve been dreaming about. And when it comes to quality inground pools in Brooklin, we’ve got the respected reputation to succeed. We belong to The Pool & Hot Tub Council of Canada; we subscribe to their strict code of ethics; and we are fully committed to their standard of excellence. We also represent the IPG Group and their range of quality pool products. Most importantly, we stand behind our work – we provide the manufacturer’s product warrantee on everything we install, and we provide our own company guarantee on work performed.
Seaway Pools & Hot Tubs is also affiliated with the Kafko™ Pro Builder Network, a network of pool professionals committed to being the best. We stand behind all the parts and equipment that we install, and we don’t rely on “fine print” conditions that are commonplace throughout the industry. We bring our customers a seamless approach to every swimming pool project - starting with viable design ideas, continuing with the construction phase, and finishing off with “after-market” service that is unmatched in the business. It’s quite simply a company philosophy that puts customer needs at the forefront.
For Seaway Pools & Hot Tubs, a commitment to quality is more than just a corporate slogan. That’s why we guarantee the structural integrity of our inground swimming pools. Every pool is built with a two-stage concrete bottom, with galvanized steel, and with a vinyl liner that’s customized to fit. As well, we back-fill with gravel to ensure the optimum in drainage. Even our approach to quality control is comprehensive - Craig Walters (our President and owner) oversees projects and provides his stamp of approval on work completed. In short, our efforts are focused on building lasting customer relationships for years to come.
When it comes to the construction phase, our teams are professional, and committed to best construction practices on every project. We don’t take construction shortcuts; we follow local and regional by-laws; and we always work according to the building code. We install quality parts, fittings and accessories, and we provide water care products for optimum performance. Once the construction phase is complete, we continue to provide after-market service, with a staff that is trained, knowledgeable and experienced. Our people are able to properly attend to issues and problems that may arise from time to time.
Seaway Pools & Hot Tubs provides full customer service during the entire lifetime of a project. And when it comes time to officially open the pool, we provide an orientation session to make sure that things get off to a proper start. Our team makes sure that everyone has a good understanding of basic pool operation; of routine maintenance needs; and of the important safety protocols. At this time, we also encourage customers to ask specific questions about their equipment, accessories, special features, and even their new environment. It makes for an easier transition between construction and completion.
Needless to say, pool maintenance over the long term is critical. Some pool owners undertake the responsibility themselves, while others contract our maintenance department. For day-to-day needs, our retail stores (Markham and Newmarket) carry most everything, in terms of equipment, parts, supplies and accessories. Our retail staff is always ready to help and can provide advice and guidance on practically any issue. The best news of all is our lifetime water analysis, available FREE of charge, anytime, at either location. The truth is, with Seaway Pools & Hot Tubs, you’ll be in capable hands from the day we arrive.