How To Select a Hot Tub in Toronto

For those who are currently shopping around for a hot tub, the first step (and a critical one), is choosing the right contractor.  The best choice is a company that specializes in hot tubs – they know the product and its features, and they understand the ins and outs of installation.  You also want a top-quality product, which means shopping around for more than just price.  And let’s not forget about excellent customer service – you want the contractor to stick with you from the beginning of the project until the end.

Make sure that the contractor addresses your needs.  You are the customer, you are paying the bill, and so they should be providing customer support as the installation progresses.  Not only that, they should be helping to choose the right hot tub product for you – one that will suit your needs, match your particular lifestyle, and fit within your prescribed budget.  With all the companies and contractors competing for your attention, purchasing a hot tub can be challenging, and sometimes stressful.  Try to make the experience satisfying and stress-free.

Buying a hot tub is a serious investment, regardless of the price tag.  The better informed you are as a consumer, the better your purchasing decisions.  And in terms of cost outlay, it’s best to work within a budget that you decide.  As for the specific choice of hot tub, we usually get what we pay for, so looking for special deals and discounts is not always productive.  You’ll need to decide how large a tub you want.  You’ll need to consider costs like delivery and setup, and the overall installation costs, including plumbing and electricity.  That will be the budget. 

One of the smartest things you can do as an educated consumer is to “try out” a working hot tub before you buy.   A reputable company will offer that service to new customers, and give them an opportunity to experience things first hand.  This is the ideal time to get familiar with the basics of operation, and to start getting acquainted with some of the special features and accessories that you might want to include.  Most importantly, now is the time to make decisions about what kind of a tub would be most suitable for you and the family.

A company that specializes in hot tubs will likely have an impressive showroom, and with an equally impressive selection of showroom models.  This is your chance to finally decide on the size of tub that would be best for you.  It’s also a good time to start finalizing product features and accessories that will make up your total hot tub “package”.  And along with the sales staff, this is when you want to see how the “package” fits into your budget.  Knowledgeable staff can also help you to ascertain energy costs, maintenance costs, and general operating costs.

Beyond fancy features and cool accessories, it’s important to find out about product warranty, installation guarantees, and after-sales service.  An established, well-respected company will offer you all of the above – a meaningful product warranty without any fine print conditions; an installation guarantee that validates a quality install; and the kind of after-sales service that accommodates your service needs (likely with an in-house service team).  As for the hot tub itself, buying a brand-name product has lots of merit, especially one with a quality reputation.

When it comes to installation, there’s a lot to be said for a company that does it all under one roof.  That would include selling high quality products; delivering superior installations; and providing excellent customer service along the way.  As a customer, you really don’t want sub-contracting on a project like this – you want your hot tub contractor to do it all:  to complete the installation from start to finish; to work quickly, safely and cleanly; to work with care and attention to detail; and to get the whole system going when the hot tub is fully installed.

The post-installation period should not be underestimated when purchasing a hot tub.  A good contractor will make sure that customers are familiar with the operation of their new hot tub, that they know how to perform routine maintenance, and that they understand safe operating procedures.  This is where good staff comes in.  They know how to troubleshoot, they know about replacement parts, and they are prepared to help, even in the event of an unanticipated emergency.  As a customer, this is the kind of customer service you want in a contractor.

Owning a new hot tub actually comes with responsibilities, one of which is water treatment and chemical content.  For hygiene reasons, it’s important to test hot tub water regularly.  A hot tub must have the right balance of alkalinity, calcium hardness, and pH level – all must be monitored and corrected where necessary.  Unbalanced water can have some negative effects on occupants as well as equipment.  In this regard, you can do yourself a big favor by choosing a contractor who offers FREE water testing and analysis, whenever you require.

If you want trusted, reliable assistance in how to select a hot tub in Toronto (or in any of the suburbs throughout the GTA), Seaway Pools & Hot Tubs is at your service.  You will be on the receiving-end of customer service that is unequaled in the business.  Customer satisfaction is always a priority, and we always stand behind products that we sell and install.  Our install teams are the very best – they don’t take any shortcuts, they follow the building codes, and they obey local by-laws.  And we only install the best hot tubs, parts and equipment.

If you’re looking for a quality company, with quality people, there’s nothing better – in fact, our President and owner, Craig Walters, oversees practically every project.  We can turn your dream of owning a hot tub into reality, and if need be, we have home-improvement financing plans that can make the purchase more manageable over the long term.

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